Allmänna affärsvillkor

General Terms and Conditions

Allmänna affärsvillkor

General Terms and Conditions


CONTENT:

A. GENERAL
B. LICENSES
C. REGISTRATION / BETTING ACCOUNT
D. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING
E. DEPOSITS / PAYMENT METHODS
F. PAYING OUT
G. LEGALITY
H. LIABILITY/INDEMNITY/DATA PROTECTION
I. INTELLECTUAL PROPERTY
J. PROMOTIONS AND MARKETING
K. SEVERABILITY


A. GENERAL

1. Interwetten Gaming Ltd. (hereinafter referred to as "Interwetten") offers sportsbetting, virtual sports, casino, live casino and games for „real" money use. Players (hereinafter referred to as a neutral term and applicable to both sexes) who wish to make use of any Interwetten product, enter into a contract with Interwetten Gaming Ltd by opening an account and accepting the validity and applicability of these General Terms and Conditions, the relevant product rules(sportsbook, virtual sports, casino, live casino), the Privacy Policy as well as the applicable terms for promotions, special offers and bonuses, as amended from time to time. Therefore, whenever a player strikes a bet or takes part in any game, he accepts the validity and applicability of these Terms and Conditions, the relevant product rules, the Privacy Policy and applicable bonus conditions.

2. Please note that the relevant rules, these General Terms and Conditions and any other terms and conditions applicable may be changed from time to time at the sole discretion of Interwetten. Any changes to these General Terms and Conditions will be notified to players in advance and the player must re-confirm acceptance before changes come into effect.

3. Upon placing his bet and/or participating in a game, the player confirms that he has reached the age of 18 or such legal age as he must have reached under the laws governing betting/gambling that are applicable to him. Irrespective of national regulations concerning the legal age, however, Interwetten does not accept any players under the age of 18. Interwetten reserves the right to verify any player's statement of age and to exclude players from its services, if there are any doubts regarding the attainment of the minimum age required. Any player using our services, who is identified as underage, shall have all his winnings forfeited and his account with Interwetten Gaming Ltd. (hereinafter referred to as "Interwetten Account") shall be blocked immediately.

4. By opening an Interwetten Account the player confirms that he is not a Politically Exposed Person (PEP) or subject to any International Sanctions. Interwetten however, reserves the right to carry out regular checks from time to time and to exclude a player if deemed necessary.

5. Employees and their immediate families are prohibited from participating in Interwetten betting offers, promotions, special offers or bonuses.

6. By accepting these General Terms and Conditions, the player confirms that his interest in the bets/games is of a personal nature and that he is using the Interwetten site purely for personal entertainment. Any commercial and professional interest is discarded.

7. Interwetten does not warrant the constant availability and functionality of all or any products offered. Interwetten may not be held liable and will be held harmless by the player for any damages, losses, costs, loss of profits or any other disadvantage a player may incur in connection with any disconnection from or the non-availability of any of the products offered by Interwetten for whatever reason.

8. All indicated dates and times are based on Central European Time (GMT+1) unless stipulated otherwise.

9. These General Terms and Conditions are posted on the internet in various languages reflecting the same principles. In the event of any conflicting foreign-language versions of these General Terms and Conditions, the English version shall prevail. The same principle applies for the relevant product rules, the Privacy Policy and applicable bonus conditions.

10. The legal relationship between the player and Interwetten shall be governed by Maltese law. Any and all disputes in connection with or arising out of any bet/game shall exclusively be settled by the competent court having local and subject-matter jurisdiction in Valletta (Malta).


B. LICENSE

1. With regards to sportsbetting and virtual sports, Interwetten Gaming Ltd., registered in Malta under company number C 35736, registered business address at 2nd Floor, Global Capital Building, Testaferrata Street, Ta’ Xbiex, XBX 1403, Malta, is the holder of a class 2 license number MGA/CL2/186/2004, issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 01/07/2005, and renewed on 01/07/2015.

2. With regards to casino, Interwetten Gaming Ltd is the holder of a class 1 on 4 license number MGA/CL1/1077/2015 (Microgaming), issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 11/03/2015. Please note that all financial transactions concerning jackpots offered in the Microgaming casino are handled by a third party company named Jumbo Jackpot Ltd. incorporated in Belize, and operating in Curacao, Netherlands Antilles. The Malta Gaming Authority has no connection whatsoever with Jumbo Jackpot Ltd. and does not guarantee any jackpot winnings. For the time being, jackpots are not covered by the license issued by the Authority.

3. The company's operation on the platform of Net Entertainment Malta Ltd including the Premium Live Casino is based on license class 1 on 4 license number MGA/CL1/651/2010 (Net Entertainment Malta Ltd.), issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 01/12/2010 and renewed on 01/12/2015.

4. The company's operation on the platform of AG Software Ltd. (trading as Neogames) is based on license class 1 on 4 license number MGA/CL1/698/2010 issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 05.01.2012 and renewed on 05.01.2017 (Scratchcards and Games).

5. The company's operation on the platform of Yggdrasil Gaming Ltd is based on license class 1 on 4 licence number MGA/CL1/1201/2016 issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 29/08/2016.

6. The company's operation on the platform of Play ‘N Go Malta Ltd is based on license class 1 on 4 licence number MGA/CL1/1392/2017 issued by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta on 23/10/2017.

The Malta Gaming Authority is the regulatory body responsible for supervising the operations of Interwetten Gaming Ltd on www.interwetten.com

Interwetten Gaming Ltd is the holder of a Remote Bookmakers Licence issued by the Revenue Commissioners in Ireland on 27/11/2015

With regards to the Diamond Live Casino, Interwetten Gaming Ltd. does not hold a license issued by the Malta Gaming Authority. The Diamond Live Casino product is operated on the platform of Blue Chameleon Enterprises Ltd. Likewise, Interwetten Gaming Ltd does not hold a license issued by the Malta Gaming Authority for all games provided by Pragmatic Software Solutions Ltd, Quickspin AB, ISB Technology Ltd (trading as Isoftbet) and Digitus Ltd (trading as Betsoft).


C. REGISTRATION/BETTING ACCOUNT

1. Each player who wants to have access to services and products offered by Interwetten must open an Interwetten Account with Interwetten Gaming Ltd. Upon registration, players must give a valid identification, i.e. name and surname, gender, address, contact email and date of birth. In certain countries, players may be also asked to submit other unique identifiers, such as id-card or social security number, in order to simplify registration. After having opened the Interwetten Account, the player may deposit and use the amount deposited to place sportsbets, bets on the virtual sports, play casino games, live casino and games.

2. Only natural persons may open an account with Interwetten. We do not accept legal persons as holder of Interwetten Accounts.

3. Upon registration and any time thereafter, Interwetten will request in accordance with the applicable laws and regulations, that the player submits certain documents as proof of identity for a security identity check. Interwetten reserves the right to retain any funds and/or winnings until the requested documents are submitted. The player will be asked to submit one or more of the documents such as a copy of a valid ID issued by the competent authority of a recognized state/country, e.g. passport, personal identity card, driver's license, a utility bill (e.g. for gas, electricity), a lease contract or a copy of bank vouchers, account statements e.g. of a Moneybookers Account, etc.

4. Once the player opens his Interwetten Account, funds may be deposited, and credited onto this account. As long as there is a positive balance on the player's Interwetten Account, he may deduct any stakes for bets and any wagers on casino, live casino and/or games If the player intends to use the casino games Multi Player Blackjack and Common Draw Roulette, he is required to create a Nickname before starting to play. Winnings gained from betting (including virtual sports), casino, live casino and games are credited directly on the Interwetten Account. All winnings credited on the Interwetten Account may be immediately used for placing further bets. However, Interwetten reserves the right to refuse any bets, or a participation in a game or limit the stake, without giving a reason.

5. Any deposit and pay-out incurred by the player may be made only onto or from his own Interwetten Account. Any deposit or pay-out of funds shall be governed by these General Terms and Conditions, the specific rules applicable to the respective product and any additional terms and conditions that may apply to promotions, special offers and bonuses.

6. When opening the Interwetten Account, the player will also select his preferred currency. The selected currency for the initial opening of the Interwetten Account may be changed only for good reasons and with the approval of our customer services management. If players deposit funds in currencies other than the currency of their player account, their deposits will be converted into the currency of their account at the current exchange rate (Interbank rate).

7. Upon opening of the Interwetten Account and any time thereafter, the player may refer to the various responsible gaming features provided by Interwetten. Limits to deposits and stakes (loss limits) may be set on a daily, weekly or monthly basis. In order to apply for a definite or indefinite self-exclusion, and in order to exercise his right to set limits on session time in casino games, it is required that the player contacts customer service on service@interwetten.com. For further information and assistance players are encouraged to visit the Interwetten responsible gaming site and/or contact customer service.

8. Any and all personal information provided by the player to Interwetten must be correct and complete. The player undertakes to notify Interwetten without delay in the event that any information provided to Interwetten becomes incorrect or incomplete. Interwetten reserves the right to cancel any bets as well as winnings, block betting accounts, exclude the player from participating in other games, retain payments to the player and report the player to the authorities in charge if any information given to Interwetten by the player turns out to be incorrect or incomplete. The player is liable for any damages and costs arising out of false or misleading information. If any deliberately false or misleading information is furnished, any and all transactions on the Interwetten Account shall be declared invalid.

9. Interwetten operates on the basis of the assumption that each person logging into the system with the correct combination of username and password actually is the lawful account holder. It is in particular not permissible to make any transactions for the account of others, on the Interwetten Accounts of third parties, by forming syndicates of players or in conspiracy with third parties using front man. Interwetten reserves the right to close Interwetten Accounts, cancel transactions and retain the payment of funds if the player has made his account available to third parties, makes transactions on behalf of or in the name of third parties, in conjunction with third parties, in groups/syndicates of players by using front-men, or by using impermissible software tools, or in violation of other provisions of the General Terms and Conditions or the applicable Rules. Interwetten reserves the right to close any Interwetten Account of players at any time without giving any reasons.

10. Every player can open only one account. The use of identical e-mail addresses in various Interwetten Accounts is prohibited. The player shall use an e-mail address to which only he has access. Should any player open another Interwetten Account in his own name or in someone else's name or in conjunction with one or several persons after his Interwetten Account was closed/limited for any reason whatsoever, Interwetten reserves the right not only to close those accounts but also, at any time, to cancel any transactions (bets, wagers), to exclude the player from participating in further games and call in any free money credited. Interwetten further reserves the right to cancel any transactions, exclude a player from placing bets/the participation in a game and/or block the player's Interwetten Account if there is a justified suspicion of an event or a bet placed being manipulated/rigged, or a suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party's account, or the use of impermissible software tools.

11. It is prohibited for players to sell, transfer and/or acquire accounts to/from other players.

12. Furthermore, in line with the Interwetten policy for the prevention of anti-money laundering and applicable legal obligations, Interwetten does not permit depositing funds originating from criminal activity, depositing funds by using a credit card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party's Interwetten Account for any criminal activity or illegal purpose.

13. Interwetten notifies herewith all players that the company is unable to provide advice on fiscal or legal matters. Therefore, Interwetten may not be held liable and shall be held harmless by the players for any loss, damage, loss of profits, fees, costs and any other disadvantage that a player may incur in connection with his use of the services and products offered by Interwetten, unless stated otherwise these General Terms and Conditions and the applicable rules for specific services and products as amended from time to time.

14. For inactive accounts, i.e. players' accounts which have not recorded any log in and/or log out for a period exceeding 12 consecutive months, Interwetten reserves the right to charge an inactive account fee of EUR 5.- per month.

For all other currencies that may be in use from time to time the administrative fee is the equivalent of the above mentioned EUR amount as per current exchange rate (Interbank rate). The administrative charge will be charged to the Interwetten Account of the player. The first fee for inactive accounts will be deducted on the first day following 12 months of inactivity. All following fees for inactive accounts will be deducted on a monthly basis, i.e. on the first day of each consecutive month until the account balance reaches zero. If upon the deduction of these fees the balance on the Interwetten Account falls to zero, Interwetten is entitled to close this account.

All registered players will be notified at least 30 days prior to any fees being incurred that the inactive account fee is to be charged to their accounts. Holders of inactive accounts may instantly reactivate their accounts by logging in/logging out or withdrawing the funds within the 30 days' time window without incurring any fees. Players reactivating their account are entitled to a refund of the inactive account fee for the last 3 months.

Interwetten reserves the right to increase the inactive account fee in line with the regulations of the Malta Gaming Authority at any time. If no transaction has been recorded on an Interwetten Account for at least thirty months, Interwetten is entitled to remit the balance to the player or else, if the player cannot be successfully located and/or the required payment details are not available, to the Malta Gaming Authority in accordance with the Remote Gaming Regulations as applicable from time to time, and close the Interwetten Account. Interwetten is also entitled to close accounts that are undesirable for any other reason. If, on the other hand, the player wishes to close his Interwetten Account, a request by email to service@interwetten.com is sufficient. Termination of this agreement shall not affect the accrued rights or obligations of the parties existing at termination.

15. Any complaints or queries relating to the handling of player affairs on www.interwetten.com shall be addressed to service@interwetten.com. If any query and complaint has not been resolved at the player's satisfaction, the player may also contact the Malta Gaming Authority by e-mail support.mga@mga.org.mt.


D. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING

Interwetten reserves the right to block or close any Interwetten Account at any time and to cancel or declare as void transactions in its sole discretion if the following conditions apply: 1. Interwetten detects transactions with irregularities that may negatively affect the processing of payment transactions and/or which gives rise to the suspicion of a violation of the General Terms and Conditions (e.g. the name and address of the player do not match the name and address associated with the credit card, or other mode of payment, used by the player).

2. Interwetten considers that the player has violated any other regulation contained in these General Terms and Conditions, the rules of the game and specific rules as applicable from time to time. Any decision of Interwetten regarding the invalidation of transactions and the blocking or closure of Interwetten Accounts shall be binding upon the player. Any such decision is within the sole discretion of Interwetten, does not require any justification towards the player and may not be contested by the player. In the circumstances referred to above, Interwetten shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to the player.

3. Interwetten considers that the player used the products and services offered on www.interwetten.com in an inappropriate manner or has deliberately cheated or taken unfair advantage of Interwetten or any of its other players.

4. Interwetten considers that the player used the products and services offered on www.interwetten.com in a fraudulent manner and/or for illegal and/or unlawful or improper purposes.

Interwetten takes any form of fraudulent activity of players very seriously. Any fraudulent activity, as determined at Interwetten's sole discretion, is strictly prohibited. Fraudulent activity may include, but is not limited to, stolen credit cards, transfer of funds to other player accounts (chip dumping), forgery, collusion, the use of impermissible software tools, the provision of false registration data or other requested information, etc. In addition to any other remedies provided under these General Terms and Conditions or the applicable game rules, Interwetten reserves the right to pursue claims for criminal prosecution and/or civil damages concerning any fraudulent activities. Players involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities.

5. Interwetten is requested to do so by the police, any regulatory authority or court and/or Interwetten considers that any of the events referred to above may have occurred or are likely to occur.

6. Interwetten is committed to ensuring that the current regulations against money laundering and the financing of terrorism are strictly adhered to. This commitment implies that sophisticated tools have been put in place to continuously monitor and minimize operational risks. The depositing of funds obtained illegally or by improper means is strictly prohibited. Any customer activity on the site will be monitored and assessed to this effect. Suspicious activity will be reported instantly to the authorities in charge. By accepting these terms and conditions the player acknowledges that he may deposit money into the Interwetten Account only in order to play and use the services offered. Likewise, the player may only withdraw winnings and not the funds deposited into the Interwetten Account. Players who deposit and withdraw without gaming activities will have their funds blocked until investigations have been concluded and incur a processing fee of up to 10%.


E. DEPOSITS / PAYMENT METHODS

1. On the payments page, there is the list of all the deposit methods available on the Interwetten Account. We would like to point out that all deposits and pay-outs may be subject to an administrative fee of up to 5% to cover any transaction expenses incurred:

The player will not be reimbursed in arrears for any differences between the amount credited and the amount debited from his credit card resulting from exchange rate fluctuations and bank charges by the bank issuing the credit card.

2. For payments onto the player's Interwetten Account, a minimum of EUR 10.0 applies: Minimum deposit limits in all other currencies in use from time to time are listed on the payment section of this site.

3. Interwetten is not a financial institution and does not grant interest on deposits.

4. Interwetten reserves the unlimited right to apply certain restrictions to the payment methods in selected countries and/or for certain players.


F. WINNINGS AND PAYING OUT

1. The player may request a pay-out of his winnings from his own account at any time.

2. For our casino offering pay-out ratios apply. In order to review specific pay-out ratios per game players may refer to the "Help/FAQ" menu (section payout/ payout ratio casino) or to the return to player rates (RTP) listed by the provider within the individual game frame. The term pay-out ratio or RTP refers to the relationship between stakes and winnings. It is based on settings of the random number generator and will be achieved on a long-term and average basis. Generally, the pay-out ratio of casino games offered by Interwetten exceeds 95%.

3. In any case, Interwetten reserves the unlimited right to apply certain restrictions to the payment methods in designated countries and/or to certain players at its sole discretion. As a general rule, all funds that have been paid in the Interwetten Account, shall be paid out in the same manner (credit card, bank transfer, etc.) as the deposit occurred. Interwetten has the exclusive and unfettered right to rule that withdrawals may be made only by bank transfer in order to validate the identity of the player. If the deposit method of the account is Paysafecard and the value of a deposit is not played through in full before a withdrawal is requested, or there is any evidence of a series of bets/wagers placed which results in guaranteed player profits irrespective of the outcome, or where all the betting/wagering is determined to be low risk, Interwetten reserves the right to request a receipt showing proof of purchase of the voucher before any withdrawals are processed.

4. Interwetten reserves the right to charge a processing fee on any deposits which were not, or only partly, spent on play, should the player wish to withdraw the funds. Such processing fees may amount to up to 10% of the amount deposited.

5. Funds or balances in an Interwetten Account of one player cannot be transferred to the Interwetten Account of another player.

6. If the player incurs any extra costs in the course of the payment transaction, (e.g. upon paying out, paying in, payment of processing fees) e.g. due to retransfer to credit cards, higher transaction costs in the case of foreign bank transfers, etc., Interwetten is entitled to charge his Interwetten Account player with these additional costs. Likewise, costs arising from returned transactions for which the user is responsible (e.g. due to a wrongly stated account number, insufficient credit on the account, etc.) must be reimbursed by the holder of the account.

7. For withdrawals from the player's Interwetten Account, a minimum of EUR 30.- applies. Minimum pay-out limits in all other currencies in use from time to time are listed on the payment section of this site.

8. Clients with permanent or regular residence in Germany are herewith notified that sports betting taxes arising under the German Race Betting and Lottery Act are borne by Interwetten. Due to the additional tax burden incurred by sports betting taxes Interwetten has implemented an odds adjustment of 5% for bets. In case the client wins, odds and as a consequence, winnings of German clients are reduced by 5% (excluding winnings obtained by Cash-Out). Interwetten will not deduct this amount from stakes. In order to prevent in this context that a bet's winning is lower than the initial stake, it is not possible to place single bets on odds lower than 1.10. Bets on lower odds must therefore be made as part of combination or system bets.

9. Finally, Interwetten reserves the unfettered right to deduct a 5% service fee at its discretion from winnings in sports-betting achieved by players residing in selected countries. This service fee will be deducted prior to the winning being credited to the player's account and covers additional expenses for enabling the player to access our gaming services and play on our site.


G. LEGALITY

Online gambling and betting may be illegal under the laws of your country of residence. In such cases, the player may not make use of the services of Interwetten. Interwetten will not assume any liability in this respect and will not reimburse the player for any disadvantages suffered by him as a consequence of the violation of any legal provisions that may be applicable. The player shall ensure that he acts in accordance with the statutory provisions applicable to him from time to time.

Interwetten prohibits registration from players (or does not accept players) from the following countries: USA, Turkey, France, Poland, Greece, Belgium, Italy, Great Britain, Romania, Portugal, Hungary, Bulgaria, Denmark, Slovenia, Estonia, Lithuania, Latvia, Croatia, Czech Republic, Finland, Slovakia, Indonesia, Malaysia, Thailand, Afghanistan, Bosnia and Herzegovina, Democratic People’s Republic of Korea (DPRK), Ethiopia, Iran, Iraq, Syria, Uganda, Vanuatu and Yemen.

In all cases mentioned above, there is a legal prohibition to use any products or services offered by Interwetten; any activities in this field revealed by Interwetten will result in the immediate closing of the respective accounts. In addition, Interwetten reserves the right not to accept player registrations from countries that are blacklisted by the FATF or other institutions dedicated to the prevention of money laundering and the use of the financial system for terrorist financing from time to time.

Concerning Germany, from the point of view of Interwetten, the current legal situation concerning games of chance and sports-betting on the internet neither corresponds with European law nor with German constitutional law. Despite of clear requirements expressed by the European Court of Justice and the Federal Constitutional Courts, there is still no consistent legal framework applicable within the territory of the Federal Republic of Germany. The lack of compliance with European legal standards implies that the current regulations in Germany are not applicable. Many legal experts confirm and share our views. Therefore, we may offer our portfolio of casino games and sports-betting in a legal manner to players residing in Germany, based on our remote gaming license issued by the competent authorities. However, we support the legislative approach and the new legislation of the Federal State of Schleswig-Holstein. Since December 2012, Interwetten is holding a license for sportsbetting in Schleswig-Holstein; the corresponding authorization for casino games was granted by the Ministry of the Interior of Land Schleswig-Holstein in January 2013. We kindly ask for your understanding that our portfolio is not available for players located in Schleswig-Holstein until we make use of this license. Nevertheless, we trust that legislative authorities in Germany will soon establish a reliable and uniform legal framework that is compliant with EU regulations and applicable all over Germany.


H. LIABILITY/INDEMNITY/DATA PROTECTION

1. Interwetten and/or its vicarious agents shall be liable for any damages beyond the boundaries of product liability law only if deliberate intent or gross negligence can be proven according to the relevant legal provisions. Any liability for minor negligence, the refunding of consequent damage and financial losses, lost profit, lost data, lost interests and of damage from claims by third parties against the user shall be excluded. The liability of Interwetten and its vicarious agents is limited to the extent possible by law. Interwetten does not accept any liability for any and all circumstances beyond its control (force majeure, etc.).

2. Interwetten is not liable for any player content. The player grants that any content contributed by the Player is in compliance with any applicable law. Interwetten reserves the right to delete content violating any applicable law and/or these General Terms and Conditions Interwetten reserves the right to hand evidence over to law enforcement agencies upon court orders or summations by authorities, and whenever there is a legal obligation to do so.

3. Interwetten does not assume any liability for input, transmission and/or evaluation errors. Interwetten is entitled to rectify any obvious errors such as incorrectly entered odds for sports-betting and correct errors in the evaluation of results and declare the affected bets void. Interwetten does not accept any liability for the website or the games remaining completely or partially functional and without interruption, for potential programming faults and/or for the correction of errors.

4. Interwetten accepts no responsibility for the accuracy, completeness, or timeliness of the contents of the information services, including, but not limited to the result notifications delivered via email and SMS. Likewise, all data in the live scores, statistics and intermediate results of the live betting product are subject to change. For further information about the rules concerning promotion/bonus offers applying to sportsbook, virtual sports, casino, live casino and games, please refer to the respective rules.

5. Furthermore, Interwetten cannot accept any liability for viruses that may harm the website and the connected servers or other damaging components that might damage computer hardware and/or user software. Likewise, Interwetten will not accept any liability for the functionality or dysfunctions of internet browsers. Unless the player uses Internet Explorer version 11 or higher, Firefox version 52 or higher, Chrome version 56 or higher or Safari version 11 or higher, we cannot guarantee the correct transmission or proper functionality of the Interwetten site.

6. In case of a violation of these General Terms and Conditions or any other provisions applicable to the use of the gaming or betting products on the Interwetten site, the player is obliged to indemnify Interwetten and hold Interwetten harmless against all resulting claims of third parties and all claims for the refund of losses, costs, damages or any other disadvantages arising thereof. In particular, the player shall hold Interwetten, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, consultants and agents harmless and shall indemnify the same fully from any and all costs, expenses, liabilities and damages which may arise as a result of any of the following activities:

a. entry, use, or re-use of the Interwetten gaming or betting products;
b. use of any materials related to the Interwetten gaming or betting products;
c. entry, use, or re-use of any server used by Interwetten;
d. participation in any game or bet provided by Interwetten;
e. the acceptance of any payout/prize from any service/product of Interwetten; or
f. the breach of any warranty given by the player under these General Terms and Conditions or the rules applicable.

7. Interwetten is committed to the protection of players' personal data. Personal data means any information relating to an identified or identifiable individual. For further information on how Interwetten processes personal data as well as players’ rights upon their data, players are referred to the Interwetten Privacy Policy. The processing of players' data on www.interwetten.com complies with all applicable data protection regulations including the European General Data Protection Regulation.

8. Notwithstanding Interwetten’s commitment to the protection of players’ personal data, under no circumstances shall Interwetten be liable for any damages caused by any incorrect, delayed, manipulated/rigged or abusive transfer of data via the internet. Interwetten will take any appropriate action in order to protect the user data stored by Interwetten, but Interwetten will not be liable if third parties obtain control of, or process user data information despite of all precautions taken. It is agreed between the contract partners that no claims for damages may be asserted against Interwetten in any such cases.

9. The processing of data for online gaming requires the use of codes (username and password) chosen by the player himself. Username and password chosen by the player shall be robust enough and kept secret. The player shall at all times remain responsible for maintaining and protecting the secrecy of his Interwetten Account, the username, and any password. Players must not allow third parties access to use their Interwetten Account.

10. Interwetten will not be liable for any abuse of the betting account through the use of the player's username and password by third parties. Furthermore, Interwetten shall not be liable and shall be held harmless for any losses incurred by a player due to the use of the betting account by any third party and any such losses shall not by refunded by Interwetten. We explicitly state that the username and the password must be kept secret and confidential by the player as all transactions via the account for which the username and password is entered, will be for the account of the player.


I. INTELLECTUAL PROPERTY

The player acknowledges that the software, gaming system and all material which is visually or audibly presented to the player by Interwetten is entirely the property of Interwetten or its licensor and that the player has no rights or claims whatsoever to any such intellectual property.


J. PROMOTIONS AND MARKETING

1. Subject to the player’s account settings his personal data may be used by Interwetten for marketing activities across various channels including mail, email, telephone call as well as electronic/instant messaging. The use of the player’s personal data for marketing activities may be cancelled or restricted to certain communication channels at any time. Players may either adjust the respective account settings or contact our service department by email to service@interwetten.com. Due to the nature of the technical workflow involved, updates to the respective account settings may take up to 5 working days before they become effective. For additional information on how Interwetten processes data for marketing purposes please refer to the Privacy Policy of Interwetten.

2. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. In principle, all bonuses and offers refer only to the individual recipient of the promotional communication and may be used only once during a stipulated time frame. Bonuses and offers, such as vouchers, may not be sold between players and/or third parties. Promotional offers cannot be redeemed in cash, but remain subject to the specific bonus conditions. Interwetten reserves the unlimited right to reclaim any bonuses and promotional offers if the player obtained the offer by fraud or devious means.

3. If groups of players acting in collusion or as a syndicate or individual players who register several times, set up fictitious accounts or use front men attempting to rig bonus offers, Interwetten reserves the right to call in any bonus payments granted, cancel any winnings made with these bonus offers, refuse to pay out any amounts requested and close accounts. Non-recreational players and syndicates of players are not granted any bonuses. Interwetten reserves the right to terminate or change a bonus offer at any time.


K. SEVERABILITY

Each clause contained in these General Terms and Conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason whatsoever, the remaining clauses shall remain in full force and effect.


Version 10.4

General Terms and Conditions last update: 16.05.2018




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